Privacy Policy

Last Updated: July 2026

 

Your privacy is important to us. This Privacy Policy explains how Xiamen Hyrnus Technology Co., Ltd. (“Hyrnus”, “we”, “our” or “us”) collects, uses, stores and protects information submitted through our website, contact forms, email communications and other direct business communications. Hyrnus is a corporate website for product information, inquiries and project communication; it is not an online transaction platform.

 

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, submit an inquiry, request a quotation, download or request product materials, or communicate with us by email, phone, messaging tools or other direct channels. This may include:

• Name, company name and job title;
• Email address, phone number, country or region and other contact details;
• Product interests, application needs, technical requirements and project information;
• Messages, files or other information you choose to send to us.

 

When you visit our website, we may also collect limited technical information automatically, such as IP address, browser type, device information, referring pages, pages visited, time spent on the website and cookie-related data. This information helps us understand website performance and improve user experience.

 

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

• Respond to inquiries, quotation requests and technical questions;
• Provide product information, project proposals, solution recommendations and after-sales support;
• Communicate with you about relevant products, services, updates or changes to this Privacy Policy;
• Improve our website, product information, marketing content and customer service;
• Maintain internal business records and protect the security of our website and communications;
• Comply with applicable legal, regulatory or contractual obligations.

We do not collect online payment card information through this website, and we do not process online orders through the website.

 

3. Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website function properly, remember basic preferences, analyze website traffic and improve content performance. You may disable cookies through your browser settings, but some website features may not work properly after cookies are disabled.

If we use third-party analytics or marketing tools, those service providers may process limited technical data according to their own privacy practices and our service arrangements with them.

 

4. Information Sharing and Disclosure

Hyrnus will not sell, rent or trade your personal information. We may share information only when necessary and appropriate, such as:

• With employees or authorized representatives who need the information to respond to your inquiry or support your project;
• With trusted service providers who help us operate our website, email, hosting, analytics, customer relationship management or business communication systems;
• With logistics, customs, certification or after-sales service partners when such information is necessary for an agreed business cooperation or service request;
• When required by law, regulation, legal process or a valid government request;
• When necessary to protect the rights, property or safety of Hyrnus, our customers or others.

 

For OEM, customized equipment and project cooperation, we respect customer confidentiality and do not disclose project-related information to unauthorized third parties without permission, unless disclosure is required by law.

 

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, maintain business records, respond to customer needs, support ongoing projects, resolve disputes, enforce agreements and meet legal or regulatory requirements. When information is no longer needed, we will delete it or take reasonable steps to anonymize it.

 

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. These measures may include access controls, secure communication channels, internal confidentiality requirements and restricted access to business systems.

Although we work to protect your information, no website, email system or internet transmission can be guaranteed to be completely secure. Please avoid sending highly sensitive information through website forms or unsecured email unless necessary.

 

7. International Business Communications

As an export-oriented equipment supplier, we may receive and process inquiries from customers in different countries and regions. Your information may be processed in China or in other locations where our service providers or business partners operate, subject to appropriate confidentiality and security measures.

 

8. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to access, correct, update or request deletion of your personal information. You may also ask us to stop sending promotional communications at any time.

To make a request or raise a privacy concern, please contact us using the contact information below. We may need to verify your identity before responding to certain requests.

 

9. Third-Party Links

Our website may contain links to third-party websites, platforms or resources. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

 

10. Children’s Privacy

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to delete the information.

 

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

 

12. Contact Us

If you have any questions, requests or concerns about this Privacy Policy or how we handle personal information, please contact us:

Xiamen Hyrnus Technology Co., Ltd.

Email: allen@hyrnus.com

Tel: +86 18950037750